At Bookings Department, we value and respect your privacy. This Privacy Policy explains how we handle the limited personal information we may collect during the course of providing our travel services. Please read this policy carefully to understand our practices regarding your personal data.
1. Introduction
Bookings Department is a travel agency that acts as an intermediary between customers and travel suppliers (e.g., airlines, hotels, car rental services). We facilitate bookings and charge a service fee for our work, but we do not take direct payments from customers or store their personal or payment data. This Privacy Policy outlines how we process and safeguard any personal information we handle in the course of our business.
2. Information We Collect
Bookings Department only collects minimal information necessary to provide our services. This may include:
Basic Contact Information:
Name, email address, phone number, and any other relevant contact details to process travel bookings.
Booking Details:
Information required to make travel reservations on your behalf, such as flight details, hotel preferences, or car rental information.
3. How We Use Your Information
The information we collect is used solely to facilitate your travel bookings and provide customer service. Specifically, we may use your data for the following purposes:
- To contact you regarding your travel inquiries and bookings.
- To communicate with travel suppliers (e.g., airlines, hotels, and car rental services) for booking purposes.
- To keep you informed about the status of your bookings and respond to your requests for assistance.
4. No Direct Payments and No Data Storage
Bookings Department does not process or store any payment information from customers. All payments for travel services are made directly to the suppliers (such as airlines or hotels) via their respective payment gateways. We do not store, handle, or retain any customer financial or payment data.
5. Third-Party Data Sharing
To fulfill your travel bookings, we may need to share your contact and booking information with third-party suppliers, such as:
– Airlines
– Hotels
– Car rental services
These third-party suppliers are responsible for their own data handling practices, and we recommend reviewing their privacy policies for information on how they manage your data.
6. Data Security
Bookings Department takes reasonable steps to ensure that the minimal personal information we collect is protected against unauthorized access or misuse. However, since we do not store sensitive information like financial data or personal identification numbers, the risk associated with data breaches is minimized.
7. Data Retention
Since we do not store personal data beyond the booking process, any information you provide is only retained for as long as necessary to complete your booking or provide customer service. Once your travel is completed and any service-related queries are resolved, your data is not retained in our systems.
8. Your Rights
As a customer, you have the right to:
- – Request access to any personal data we may have collected during the booking process.
- – Request corrections to any inaccurate information we may have about you.
- – Ask us to delete any personal data, though as mentioned earlier, we do not store customer data long-term.
If you wish to exercise any of these rights, please contact us using the contact details below.
9. Cookies and Tracking Technologies
Bookings Department does not use cookies or any tracking technologies on our website for data collection or behavioral tracking. Any use of such technologies by third-party suppliers or booking platforms is outside our control.
10. Changes to This Privacy Policy
Bookings Department may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the revised policy will be effective as of the date of publication.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you wish to inquire about how we handle your personal information, please contact us
By using the services of Bookings Department, you acknowledge that you have read, understood, and agreed to this Privacy Policy.