Terms And Condition

Welcome to Bookings Department. These Terms and Conditions (“Terms”) govern your access to and use of the services provided by Bookings Department, a travel agency that acts as an intermediary between customers and travel suppliers such as airlines, hotels, and car rental companies. By using our services, you agree to comply with and be bound by these Terms.

1. Introduction

Bookings Department is a travel agency that facilitates the booking of flights, accommodations, car rentals, and other travel-related services. We do not provide the actual travel services; instead, we arrange them on behalf of our customers by working with third-party suppliers. By using our services, you acknowledge that your travel arrangements are subject to the terms and conditions of these suppliers.

2. Services Provided

Bookings Department offers the following services:

  • Flight bookings
  • Hotel reservations
  • Car rentals
  • Customized travel itineraries
  • Travel insurance options (provided by third-party insurance companies)

We charge a service fee for arranging and coordinating these bookings. All payments for travel services are made directly to the suppliers, and Bookings Department does not handle or store any payment information from customers.

3. Booking Process

When you request a travel service through Bookings Department, we will act on your behalf to book with third-party suppliers. The booking process is as follows:

  1. Inquiry: You submit a request for specific travel services.
  2. Quote: We provide you with available options, including pricing and availability.
  3. Confirmation: Once you confirm your selection, we make the booking on your behalf with the supplier.
  4. Service Fee: We charge a non-refundable service fee for facilitating the booking.

Please note that the availability of services is subject to change until your booking is confirmed by the supplier.

4. Payments

Bookings Department does not collect payments for travel services. All payments are made directly to the travel suppliers (e.g., airlines, hotels, car rental companies) via their payment platforms. We do not store or manage customer payment details.

5. Cancellations and Refunds

As a travel agency, Bookings Department facilitates bookings but does not set the terms for cancellations or refunds. The policies of the respective suppliers govern cancellations and refunds:

  • Airlines, hotels, and car rental companies may have different policies regarding cancellations and changes.
  • Non-refundable bookings may not be eligible for any refund.
  • Refunds for cancellations are subject to supplier-specific terms and any applicable cancellation fees.

Bookings Department’s service fee is non-refundable. We will assist you in communicating with the supplier regarding any cancellation or refund request, but we cannot guarantee that the supplier will approve the request.

6. Changes to Bookings

If you wish to modify an existing booking (such as changing travel dates or upgrading services), you must contact us as soon as possible. Changes are subject to supplier policies, and fees may apply. Bookings Department will assist you in coordinating these changes, but approval is at the discretion of the supplier.

7. Responsibilities of the Customer

As a customer, you are responsible for:

  • Providing accurate and complete information for the purpose of making travel arrangements.
  • Reviewing all details of your travel itinerary, including flight times, hotel check-in/check-out policies, and any restrictions set by the supplier.
  • Complying with the rules, regulations, and terms set by the suppliers (e.g., airlines, hotels, car rental services).
  • Ensuring you have the required documentation for travel (e.g., passports, visas).

8. Limitations of Liability

Bookings Department acts solely as an intermediary between you and the third-party suppliers. As such, we are not liable for:

  • Any act or omission of the suppliers, including delays, cancellations, or changes in travel services.
  • Losses, damages, or injuries sustained during travel arranged through us.
  • Any errors or issues related to payments made directly to suppliers.
  • The unavailability of travel services due to factors beyond our control, such as natural disasters, strikes, or government actions.

We will make every reasonable effort to provide assistance if issues arise but cannot be held responsible for circumstances outside of our control.

9. Third-Party Suppliers

All travel services arranged by Bookings Department are provided by third-party suppliers (e.g., airlines, hotels, car rental companies). Each supplier has its own terms and conditions, which you must review and agree to before confirming any bookings. Bookings Department is not responsible for the actions, omissions, or errors of these suppliers.

10. Intellectual Property

All content on the Bookings Department website, including text, graphics, logos, and images, is the property of Bookings Department or our content providers. Unauthorized use, reproduction, or distribution of any content is prohibited.

11. Privacy Policy

Please refer to our [Privacy Policy](insert link) for information about how we collect, use, and protect your personal information.

12. Travel Documentation and Health Requirements

It is the responsibility of the traveler to ensure they have all necessary travel documentation (e.g., passports, visas) and meet health requirements (e.g., vaccinations) for their destination. Bookings Department does not provide guidance on visa or health-related matters, and failure to comply with such requirements may result in denied boarding or entry to your destination.

13. Force Majeure

Bookings Department will not be liable for any failure or delay in performing our obligations due to circumstances beyond our control, including but not limited to natural disasters, war, terrorism, pandemics, or governmental restrictions. In such cases, refunds and cancellations are subject to the policies of the suppliers.

14. Dispute Resolution

In the event of a dispute between you and Bookings Department, we encourage you to contact us to resolve the issue amicably. If the dispute cannot be resolved through direct communication, it may be subject to the jurisdiction of the courts in [Insert Region].

15. Changes to These Terms

Bookings Department reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on our website, and the revised Terms will be effective as of the date of publication.

16. Contact Information

If you have any questions or concerns regarding these Terms, please contact us

By using the services of Bookings Department, you agree to these Terms and Conditions. Please review them carefully before making any travel arrangements.